Q1.   I am in a long term contract with my current energy supplier.   How can I break out of this?

A1.   Some tariffs do have an exit penalty.   We will inform you before you take any step to switch a supplier.

Q2.   How many alternative suppliers and prices can I see?

A2.   We will show all of the alternative prices and offers, in descending order.

Q3.   How long does it take to advise me of the alternatives?  

A3.   For a householder, this can be done on the same day; for commercial firms with possibly multiple bills, this    could take longer.